A problem with your property…?

If you are a tenant of ours and have a problem with the property, this is what you do.

• If the problem is to do with:
  • the hot water, heating system, pipes, electricity (not lightbulbs though!)
  • the structure of the building, ie walls, roof
  • any appliances that were included with the property

then either call Cambridge Residential or your landlord – depending on which of our services your landlord has opted for, which you will have been told at the beginning of the tenancy.

• If the problem is with something else, it will normally be up to you to sort it out, although if it is causing damage or sufferance to the property you should again call Cambridge Residential